Dealing with the Canada Revenue Agency is like dealing with most other big organizations. It can be very procedural and sometimes frustrating, especially if you’re involved in a tax dispute. However, it is important to keep things in perspective and be courteous. Don’t cut your channels of communication by being rude and don’t put the person you’re dealing with against you. The last thing you want is to take the dispute personal and escalate tensions.
Audits
Tax audits are performed by the CRA on a regular basis to ensure the integrity of the tax system. There can be many triggers for an audit. If an auditor finds something during his audit, he will issue a notice of reassessment.
Reassessments
A notice of reassessment generally means that there is a discrepancy between the amount of tax that the CRA thinks you owe and the amount that you calculated on your tax return. If you disagree with a reassessment from the CRA, you need to file a notice of objection. Once the notice of objection is filed, the matter is transferred to another CRA officer (referred to as the “appeals officer”). The appeals officer will review the file and may cancel, modify or confirm the reassessment. If a disagreement remains after the file is reviewed by the appeals officer (you will know this if you receive a notification of confirmation), your next recourse is to appeal to the Tax Court of Canada.
Taxpayer Relief
The Income Tax Act gives the CRA discretion to grant specific reliefs to taxpayers. The CRA allows applications for taxpayer relief only when all the criteria in their guidelines are met. Each application for taxpayer relief is considered on its own merit. Should the CRA refuse to grant you the relief that you sought, you can apply to the Federal Court for a judicial review of that decision.
Remission Orders
The Governor in Council may, on the recommendation of the Minister of National Revenue, “remit any tax or penalty, including any interest paid or payable thereon, when the Governor in Council considers that enforcement of the penalty is unreasonable or unjust or that it is otherwise in the public interest to remit the tax or penalty.” The CRA has developed guidelines to assist in determining when to recommend that a remission order be issued, but the threshold is very high. A remission order is an exceptional measure of last resort as it involves not only a departure from the ordinary rules of taxation, but also from the principle of equality of treatment.
Last updated: October 21, 2018
